Bachelor of Arts - Communications

Graduated with a BA in Communications, emphasizing in both Broadcast Media and Interpersonal Communication. Attended from September 2006 - December 2010

High School degree

Senior Provider Installation Coordinator

Updating healthcare provider and facility information, ensuring correct processing and payment of medical and dental claims. I have been assigned specific regional networks that I am responsible for the accuracy and upkeep of those networks. I also have some experience training new team members on specific processes of our position.

Case Management Admin/Customer Service Representative

Fielded incoming calls from service members, veterans, program members, and medical providers, completed data entry tasks, analyzed incoming claims, sent out and took in paperwork, and placed outgoing calls to providers and members.

Apparel Associate

Helped customers, straightened and cleaned in the department, answered phone calls, and processed freight to the floor. Checked out customers, processed returns, and counted down cash register drawers.

Apparel and Customer Service Associate

Processed returns, exchanges, and payments, counted down cash register drawers, answered and transferred phone calls, helped customers, and straightened and cleaned in various departments throughout the store. I have experience as a department lead as well as with managerial duties.

Server/Hostess

Took care of customers both as a server and as a hostess, cleaned tables, did side work, took calls for reservations and to-go orders. Counted down cash register and did closing paperwork.