About Kayla Hanson
I am 18+ years of age Yes
Hello! I’m Kayla. I’m a 32 year old Wisconsinite who is new to Colorado. If you’re looking for someone with Customer Service experience in a variety of areas, look no further. On top of my professional experience, I am reliable, efficient, and have an outgoing, warm personality. If you have questions for me or think I may be a good fit with your position, feel free to reach out to me. I look forward to talking with you
2015 - Present
Updating healthcare provider and facility information, ensuring correct processing and payment of medical and dental claims. I have been assigned specific regional networks that I am responsible for the accuracy and upkeep of those networks. I also have some experience training new team members on specific processes of our position.
2013 - 2016
Logistics Health Inc.
Fielded incoming calls from service members, veterans, program members, and medical providers, completed data entry tasks, analyzed incoming claims, sent out and took in paperwork, and placed outgoing calls to providers and members.
2014 - 2015
Helped customers, straightened and cleaned in the department, answered phone calls, and processed freight to the floor. Checked out customers, processed returns, and counted down cash register drawers.
2011 - 2014
Kohls Department Stores
Processed returns, exchanges, and payments, counted down cash register drawers, answered and transferred phone calls, helped customers, and straightened and cleaned in various departments throughout the store. I have experience as a department lead as well as with managerial duties.
2008 - 2011
River Jack's/Moxie's Restaurant
Took care of customers both as a server and as a hostess, cleaned tables, did side work, took calls for reservations and to-go orders. Counted down cash register and did closing paperwork.